Terms & Conditions
Effective Date: 26 MAY 2026These Terms & Conditions govern communications and interactions between you and Mesa Machine Shop ("Mesa Machine", "we", "our", or "us") through our website, phone systems, SMS/text messaging, email communications, and related services.
By contacting or communicating with Mesa Machine Shop, you agree to these Terms & Conditions.
Communications Consent
By providing your contact information to Mesa Machine Shop, you consent to receive communications from us including:
- Phone calls
- Voicemails
- Emails
- SMS/text messages
- Operational notifications
- Scheduling and service communications
- Customer support responses
Communications may be conversational, informational, operational, or service-related in nature.
SMS Messaging Terms
By opting into SMS communications, you agree to receive text messages from Mesa Machine Shop related to customer inquiries, project updates, scheduling, support, and operational communications.
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier plan.
You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP or contact us directly.
Carrier delivery is not guaranteed and Mesa Machine Shop is not responsible for delayed or undelivered messages.
Call Terms
Calls with Mesa Machine Shop may be monitored or recorded for quality assurance, training, documentation, and customer support purposes where permitted by applicable law.
Email Communications
Email communications may contain confidential or proprietary information intended only for the designated recipient. Unauthorized use or distribution is prohibited.
Acceptable Use
You agree not to use Mesa Machine Shop communication channels for:
- Illegal activities
- Harassment or abusive behavior
- Spam or unsolicited commercial messaging
- Fraudulent activity
- Unauthorized access attempts
We reserve the right to terminate communications or services for misuse.
Service Availability
Communication services may occasionally experience interruptions, delays, or technical limitations. Mesa Machine Shop does not guarantee uninterrupted availability of phone, SMS, email, or website services.
Third-Party Providers
Mesa Machine Shop may use third-party communication and technology providers including telecommunications carriers, SMS providers, email systems, and customer support platforms.
Limitation of Liability
To the maximum extent permitted by law, Mesa Machine Shop shall not be liable for indirect, incidental, consequential, or special damages arising from communications, message delivery failures, service interruptions, or use of our services.
Modifications
Mesa Machine Shop may update these Terms & Conditions at any time. Updated versions will be posted with a revised effective date.
Contact Information
Mesa Machine Shop8820 NW Loop 338, Suite 4
Odessa, TX 79764
Email: jobs@mesamachineshop.com
Phone: 432-366-0998